Verified rental context
See the operator, home, amount and due date tied to the RentLink before you pay.
Tenant home
CasaPay for tenants
Tenant Protection
A clearer way to handle rent payments, support and eligible protection from RentLink to move-in.
Explore eligible homes
Support that keeps the rental context attached.
CasaPay connects the tenant, operator, payment request and support history in one journey. Where a protection workflow is offered, its eligibility and terms are shown before you rely on it.
What it can include
More confidence at every step.
Exact coverage depends on the home, operator and applicable CasaPay terms.
Clear payment status
Follow when rent is requested, paid and reconciled without losing the rental context.
Quick support handoff
Payment and rental details stay connected so a support conversation starts with useful context.
Eligible protection workflows
When offered, protection steps and possible remedies follow the terms shown for that rental.
How it works
From RentLink to move-in.
- 1
Review
Check the home, operator, amount, due date and any eligibility information.
- 2
Pay clearly
Complete the local demo payment journey and keep a visible status trail.
- 3
Get contextual support
If something changes, the rental and payment context stays available for the next step.
Important to know
Protection is specific, not automatic.
Tenant Protection, no-deposit options, refunds and other remedies are not universal guarantees. Availability, eligibility, price and outcomes depend on the operator, home and applicable product terms presented in the rental journey.
Helpful information
Tenant Protection questions.
Is Tenant Protection included with every home?
No. Eligible homes and operators show the applicable protection information and terms in the rental journey.
Does Tenant Protection guarantee a refund?
No. Any review, refund or other remedy depends on the circumstances, evidence, eligibility and applicable terms.
Is a no-deposit option the same as Tenant Protection?
No. They are separate CasaPay experiences with separate availability and eligibility conditions.
Where do I get help?
Use the support path attached to your RentLink so the relevant payment and rental details can travel with the request.
Move forward with clearer rental context.
Explore the homes included in this private offline demonstration.
Find your next home