Request evidence.
Choose the identity and income checks your request needs.
For rental operators
Tenant verification.
Request and review identity and income evidence through one RentLink, while your team keeps the tenancy decision.
Request. Review. Decide.
The evidence you need, in one workflow.
Review the details.
See the available evidence with the tenant’s request.
Make the decision.
Your team decides how to proceed.
Keep evidence with the request.
Tenant verification works best when the evidence, rent amount, due date and next action stay connected. CasaPay lets an operator request selected identity or income evidence in the same RentLink used for the rental payment workflow.
Optional tenancy evidence is different from identity checks required to provide payment services. Your team chooses which tenancy evidence to request and remains responsible for its decision.
Set a consistent review path.
A shared workflow helps teams avoid asking tenants for the same information through multiple email threads. Review the available evidence, note exceptions and continue to the relevant payment or move-in option.
Coverage and evidence sources vary by market and setup. Confirm the checks available to your portfolio during onboarding.
Tenant checks. All in one place.
Manual workflow
RequestSeparate checklist
ReviewScattered documents
ContinueCopy details again
RequestIn your RentLink
ReviewOne evidence view
ContinueAlready connected
Clear before
you start.
What does Verification cover?
Identity and income evidence requested for the tenancy. Choose the checks your request needs.
Are these checks required?
Tenancy evidence is optional. Required payment-service identity checks are separate.
Does CasaPay approve the tenant?
No. The evidence supports your review; the tenancy decision stays with your team.
Keep exploring.
Compare the connected rental-finance workflow around this module.
One RentLink.
Tenant verification is included in Collect, free for operators.