Guarantor

Back your rent.

Connect tenant-paid guarantor support to your RentLink.

Request. Agree. Track.

Clear requirements and eligible payout timing.

Set the requirement.

Choose the guarantor amount your request needs.

Agree the terms.

The tenant reviews the service, fee and eligibility.

Track eligible payouts.

See payouts and outstanding amounts together.

Manual workflow vs CasaPay

Guarantor support. Connected.

Manual workflow

RequestSeparate forms
ContextSeparate records
PayoutsManual follow-up
CasaPay
RequestIn your RentLink
ContextLinked rent request
PayoutsPayout tracking

Clear before
you start.

Who pays for the guarantor service?

The tenant pays the agreed service fee. The illustration uses a one-time fee of 5% of the guarantor amount.

When are eligible guarantor payouts due?

Due date +30 days, subject to agreed limits, evidence and dispute review. Selecting the module does not activate coverage.

Can eligible payouts arrive earlier?

On-time is an optional operator upgrade for eligible guarantor payouts at due date +1 day. It costs 2.5% of payment volume.

One RentLink.

Access is free for operators through Collect. The guarantor service is tenant-paid.

Explore On-time