Set the requirement.
Choose the guarantor amount your request needs.
For rental operators
A tenant guarantor option.
Connect tenant-paid guarantor support to rent collection, subject to eligibility, acceptance and agreed terms.
Request. Agree. Track.
Clear requirements and eligible payout timing.
Agree the terms.
The tenant reviews the service, fee and eligibility.
Track eligible payouts.
See payouts and outstanding amounts together.
Separate the request from acceptance.
Adding a guarantor requirement to a RentLink asks the tenant to review and provide the required details. It does not mean the tenant has been accepted or that cover is active.
Eligibility, the guarantee amount, evidence, limits, exclusions and dispute handling must be agreed for the portfolio and market. The operator retains control over accepting the route for a tenancy.
Connect support to rent status.
When the service is accepted, the relevant guarantor context stays linked to the rent workflow instead of living in a separate form or inbox. Operators can review outstanding amounts and eligible payout status together.
Standard eligible guarantor payout timing is due date +30 days under the current operator proposition. On-time is an optional paid upgrade that brings eligible timing to due date +1 day. Both remain subject to agreed limits, evidence, dispute review and applicable terms.
Guarantor support. Connected.
Manual workflow
RequestSeparate forms
ContextSeparate records
PayoutsManual follow-up
RequestIn your RentLink
ContextLinked rent request
PayoutsPayout tracking
Clear before
you start.
Who pays for the guarantor service?
The tenant pays the agreed service fee. The illustration uses a one-time fee of 5% of the guarantor amount.
When are eligible guarantor payouts due?
Due date +30 days, subject to agreed limits, evidence and dispute review. Selecting the module does not activate coverage.
Can eligible payouts arrive earlier?
On-time is an optional operator upgrade for eligible guarantor payouts at due date +1 day. It costs 2.5% of payment volume.
Keep exploring.
Compare the connected rental-finance workflow around this module.
One RentLink.
Access is free for operators through Collect. The guarantor service is tenant-paid.